Yes, maintaining your REVOO electric bike is important for ensuring its longevity and optimal performance. In the first year of purchase, we offer customers four free inspections to help identify and address any issues promptly, ensuring you have a smooth and enjoyable riding experience.
Unlike traditional gasoline motorcycles, electric bikes have simpler mechanical structures, which means that maintenance is generally easier and less costly. Here's what you need to know:
1.First-Year Free Inspections: You get four free inspections in the first year to help maintain your bike in top condition. These inspections are designed to catch any potential issues early.
2.Regular Maintenance: For ongoing maintenance, you only need to periodically check and replace wear-and-tear components such as brakes and tires. There's no need for traditional maintenance tasks like oil changes or chain cleaning, which further reduces your maintenance costs.
This streamlined maintenance approach not only saves you time and money but also contributes to a hassle-free ownership experience.

The battery warranty for REVOO electric bikes in Bangladesh is 18 months or 15,000 km, whichever comes first. This warranty covers defects in materials and workmanship under normal use and maintenance. However, there are certain conditions and exclusions to be aware of:
●Conditions:
○The warranty is valid only if the battery is used according to the manufacturer's guidelines.
○Regular maintenance as per the service manual must be followed.
○Any warranty claim must be accompanied by proof of purchase.
●Exclusions:
○Damage caused by accidents, misuse, or neglect.
○Battery damage due to unauthorized modifications or repairs.
○Normal wear and tear, including natural decrease in battery capacity over time.
○Damage resulting from improper charging practices, including the use of incompatible chargers.
For more detailed information, please refer to the warranty booklet provided with your bike or contact REVOO customer support.

Since each bike has a different battery capacities, we will use the entry-level A01 model for an example calculation.
The battery for this model is 60V 21Ah, which means a full charge requires 1.26 kWh of electricity.
At an electricity rate of 7.20 BDT/kWh in Bangladesh, the total cost to fully charge the battery is 9.07 BDT.
This charge will allow for a range of 75 km. Compared to other modes of transportation, this can save you over 90% in travel costs.

1.It is recommended to charge the battery in a dry and well-ventilated environment to avoid moisture or high temperatures, ensuring safe charging and prolonging battery life.

2.Please connect the charger to the vehicle before plugging it into the mains; ensure that the output terminal of the charger remains securely connected to the charging port during the charging process.

3.Upon completion of charging, disconnect the charger from the power source first, and then disconnect it from the battery.

4.A red indicator light will be displayed upon plugging in the charger. Once charging is complete, a green indicator light will illuminate.

5.Even if the indicator light does not turn green, avoid charging for more than 8 hours (variations may occur depending on battery capacity and charger power, please consult the sales representative for details) to extend battery life.

6.It is recommended to charge the battery when the battery level falls to 30% to avoid complete discharge. Additionally, when the battery level drops to 15% to 20%, it is necessary to plug in the charger.

7.To prolong battery life, avoid prolonged overcharging. If possible, charging up to a maximum of 90% capacity will help extend its lifespan.

8.In winter, wait for 30 minutes after using the battery before charging; in summer, wait for 1 hour after usage before charging. Avoid immediate charging after riding.

9.If not riding for a period of time, maintain the battery level above 50% and charge it appropriately every two weeks to prevent damage to the battery life.

The charging time depends on the battery capacity of different models and the power of the charger. For REVOO products currently on sale, it typically takes 5-6 hours to fully charge.
The specific charging time can vary depending on the model, the charging equipment used, and the battery capacity.

You can charge your e-bike anywhere with a standard electrical outlet, such as at home, the office, shops, and public parking lots. However, for the safety of you and your family, we currently do not offer lithium-ion batteries for home charging. Rest assured, we are developing solutions based on your usage scenarios to provide more convenient charging options in the future.

The battery lifespan depends on your usage frequency, riding distance, and charging frequency.
Technically, based on our validation, the Lead acid battery can retain more than 50% of its total capacity even after 600 charge-discharge cycles.
Using the A01 model's range of 75 km per full charge as a basis, and assuming a daily commute of 60 km, the battery's usable time period can be calculated as follows:
Battery lifespan = (75/60) × (600/365) = 2.05 years
Battery Lifespan = 75/60*600/365=2.05 years